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Celebrating Our 5-Year Anniversary Sale ❤️
FAQs
We're here for you! Whether you have questions about our jewellery or just want to chat about your favourite pieces, we're here for you every day of the week.
Our hours:
- Mon - Fri: 9:00 AM - 5:00 PM
- Sat - Sun: 10:00 AM - 4:00 PM
We aim to respond within 24 hours, but we always strive to respond to you as quickly as possible.
✉️ Email: info@lilyandrosejewels.com
Your happiness is our priority. If your jewelry isn’t quite right, you can return it within 30 days of receiving it. Simply send us an email, and we’ll handle the rest.
We’ve made payment easy and secure. You can use Amex, PayPal, Visa, MasterCard, Apple Pay—whatever works best for you.
Every piece of jewelry is crafted with precision and love. We use high-quality materials, paying close attention to every detail to create timeless designs that will last for years to come. Each item is carefully inspected to ensure it meets our high standards before it reaches you.
Yes! We’re delighted to offer FREE world wide delivery for all orders. Once your jewellery is on its way, we’ll send you a tracking number so you can follow its journey to your doorstep.
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Emma Kate Murphy
Los Angeles, California
Ordered a silver ring and gold necklace from Lily & Rose and it's absolutely stunning - the Celtic knotwork is so detailed and well-crafted. Arrived quickly with lovely packaging and a sweet handwritten note. Perfect fit and I've gotten so many compliments already. Will definitely be shopping here again!
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Grace Mitchell
Chicago, Illinois
Best jewelry shop ever! I've been saving up for ages and finally treated myself to a gorgeous emerald sets from Lily & Rose. It's so delicate and pretty - I literally haven't taken it off since I bought it. The staff let me try on loads of different styles until I found the perfect one. Love this place!"
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Samantha Johnson
Houston, Texas
Just had the most amazing shopping experience at Lily & Rose! Went in looking for something special for my debs and found the most beautiful Sapphire necklace. It's exactly what I wanted and the lady there was so helpful. Can't wait to wear it! Already planning my next visit 💕
Celebrating Our 5-Year Anniversary Sale
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